Privacy Policy

Loom & Yarn is committed to protecting your privacy and handling your personal information with care.

This policy explains what information we collect, how we use it, and your rights in relation to your data.

Information We Collect

We collect only the information necessary to run our website and fulfil orders. This may include:

Your name
Email address
Postal address
Order details
Messages you send via our contact form

How We Use Your Information

Your information is used only to:

Process and dispatch orders
Communicate with you about your order or enquiry
Improve our website and services

We do not sell, rent or share your personal data for marketing purposes.

Payments

All payments on our website are processed securely via trusted third-party providers. We do not store or have access to your payment card details.

Website Platform

Our website is hosted by Wix, who provide the platform that allows us to sell our products and services. Your data is stored through Wix’s secure servers and applications.

Cookies

Our website uses cookies to ensure it functions properly and to understand how visitors use the site. You can adjust your browser settings to refuse cookies if you prefer.

Your Rights

You have the right to:

Request access to the personal data we hold about you
Ask for corrections to be made
Request that your data be deleted

To exercise these rights, please contact us.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please get in touch.